phcity Terms and Conditions

Last updated: June 2025

These Terms and Conditions govern your use of the phcity platform, including all sports betting, lottery, casino-style games, and related services available at phcity.id. By creating an account or accessing any part of the platform, you confirm that you have read, understood, and agreed to these terms in full.

Please read this document carefully before registering. If you do not agree with any part of these terms, you should not use phcity's services.

1. Eligibility and Account Registration

To use phcity, you must be at least 21 years of age and a resident or current user located in a jurisdiction where online gaming is permitted. By registering, you confirm that all information provided is accurate, complete, and up to date. Each user may hold only one account. Duplicate accounts may be suspended or closed without prior notice.

You are solely responsible for maintaining the confidentiality of your login credentials. phcity will not be liable for any loss or damage resulting from unauthorised access to your account caused by your failure to keep your password secure.

2. Deposits, Withdrawals, and Currency

All financial transactions on the platform are conducted in Philippine pesos (₱ / PHP). Deposits are credited after successful payment confirmation. Withdrawals are processed to the same payment method used for the deposit unless otherwise approved by our support team.

Minimum and maximum transaction limits may apply depending on the payment method selected. phcity reserves the right to request identity verification documents before processing any withdrawal request.

3. Betting and Gaming Rules

All bets and game outcomes are determined by the rules applicable to each individual product category, including sports betting, lottery, and casino-style games. Odds and game results are final once confirmed by the system. phcity is not responsible for connectivity issues, device failures, or any technical problems on the user's side that may affect the outcome of a bet or game session.

Attempts to exploit errors, glitches, or pricing mistakes in the platform are strictly prohibited and may result in account suspension and forfeiture of related winnings.

4. Responsible Gaming

phcity is committed to responsible gaming. We encourage all players to manage their activity responsibly and make use of available tools such as deposit limits and self-exclusion options. For more details, please visit our Responsible Gaming page. If you have concerns about your gaming behaviour, our FAQ section provides additional guidance and support resources.

5. Account Suspension and Termination

phcity reserves the right to suspend or permanently close any account if a user is found to be in violation of these terms, engaged in fraudulent activity, or acting in a manner that harms the integrity of the platform or other users. In such cases, pending withdrawals may be withheld pending investigation.

6. Changes to These Terms

phcity may update these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

Have questions about our terms?

Visit our FAQ page for quick answers, or create an account to get started on phcity today.